Our return policy is simple – if you are not 100% satisfied with your purchase, you can return it to any of our Petco or Unleashed by Petco stores or to one of our petco.com warehouses within 30 days of purchase.
Can I return an opened item to Petco?
Even if the product is open Petco will refund your purchase. Make sure to bring your receipt. If you can not find it they can look it up based on your PALS account. The refund will go back to whatever method you paid.
How do I return a pet to Petco?
Petco Animal Return Policy
You can’t return any live fish and invertebrates if there’s nothing wrong, but you don’t want them anymore. The only way to initiate a return request is to call customer service at 1-877-738-6742 if you experience a loss of live fish or invertebrates you bought online.
Does Petco pay return shipping?
Customers also have the option to return items by mail. The packing slip should be included along with the reason for the return. If an item was shipped incorrectly, damaged, or defective in any way, Petco will cover the shipping costs for customers. Otherwise, the customer is responsible for the shipping costs.
What happens to animals return Petco?
Petco and Petsmart have relationships with local shelters and rescues (generally for cats, dogs and sometimes small pets like rabbits); if a pet is returned to the store, it will be sent back to the originating organization, which will determine the next best avenue to get the pet adopted.
Can you return to any PetSmart?
If you’re not satisfied with a product purchased in the store, simply bring the product in its original packaging and in new or salable condition to any PetSmart store to be returned.
Can I return my hamster to Petco?
Purchase animals have a 30 day guarantee (except saltwater) with your receipt and signed paperwork. If past that 30 says your animal can be surrendered and depending on space will take in. They don’t take returns. Petco sells off-brand products with name brand labels slapped on them as a scam for your money.
Can you return opened items to PetSmart?
You can return opened items to PetSmart as long as they are in the original packaging they were purchased in. For example, if you purchased dog food and opened it but wish to return it, PetSmart will let you exchange the dog food for a different brand.
Can I return my parakeet to Petco?
Returning a purchased animal must be within the first 30 days of purchase with receipt and signed paperwork. The bird is then on a 72 hour monitor off of the sales floor to make sure it is eating, drinking, having bowel movements, overall healthy.
Can you return a ferret?
30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. Please note: item(s) must be new, unused, in original condition and box, including all parts, accessories, and packaging.
Can I return opened dog food to Tractor Supply?
The company accepts opened and slightly used items, but they have to be in resellable condition. To make an exchange, you will have to visit your local Tractor Supply store.
Does Petco match Amazon?
On petco.com we’ll match the online advertised price for these key competitors: chewy.com, petsmart.com, walmart.com, target.com, amazon.com, and jet.com. Find a qualifying product. Make sure the product you would like to price match is identical to our competitor’s product. Call 877-738-6742 to request a price match.
Will Petco take unwanted ferrets?
Should the need arise, Petco will gladly assist you in finding a home, or may take back, any companion animal in good health regardless of the length of ownership, as part of our “Think Adoption First” program to find a loving home for every animal. You can find the number to your local Petco store at this link.
Are Petco and PetSmart the same?
PetSmart is a privately held American chain of pet superstores, which sell pet products, services, and small pets. It is the leading North American pet company, and its direct competitor is Petco. Its stores sell pet food, pet supplies, pet accessories, and small pets.
WHAT DOES Petco do with unsold ferrets?
They provide a location for local no-kill shelters to set up and adopt pets. So un-adopted pets simply go back to the shelters and foster homes at the end of the day where they were before they were “displayed” at Petco and PetSmart.
WHAT DOES Petco do with sick animals?
IN-STORE VETERINARY HOSPITALS
Operated by experienced, licensed, independent veterinarians, Petco’s in-store, full-service veterinary hospitals provide high quality, accessible veterinary care, with services ranging from routine preventive care to diagnostic workups, dental procedures and outpatient surgeries.
WHAT DOES Petco do with unsold hamsters?
Your pet store chains like PetSmart and PetCo will advertise them for adoption. Usually the hamster is given away to the adoptees at little or no cost.
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