When your device experiences any physical damage covered by the Premium Handset Protection Program insurance, including the coverage for cracked screens and other accidental damage, you might be eligible for a phone replacement.
What does MetroPCS warranty cover?
Comprehensive coverage for lost and theft, accidental damage, including liquid damage and malfunctions due to mechanical or electrical breakdown after the manufacturer’s warranty expires. Next business-day shipping, when available, at no additional cost for claims approved before 8:30 p.m. EST.
How do I make a claim on my MetroPCS phone?
You can file a claim by entering your mobile number or serial number in the “File, Continue or Track My Claim” section on the Home page or by calling Assurant at 1-800-316-2075.
What is Premium Security Bundle MetroPCS?
The Premium Security Bundle, at $10/month, is Metro’s most robust security package. It includes: Premium Handset Protection with McAfee Security. Name ID – caller ID for numbers that aren’t in your contacts.
How do I claim phone insurance?
You must contact the network of your cell phone and blacklist your phone immediately. You need to report the theft to the nearest police station and obtain a case number within 24 hours of the incident, thereafter contact your insurance provider to proceed with a claim.
Does MetroPCS fix cracked phones?
Metro PCS offers a wide variety of phones and services. There is a wide variety of options to meet your needs. Metro PCS can help you set up new service and fix your cracked or broken phone. This protection program covers your device against all types of risks including physical damage and mechanical breakdown.
What happens if I lost my MetroPCS phone?
If your device is lost or stolen, contact Metro by T-Mobile at 1-888-8metro8 to suspend your service and protect yourself against unauthorized use. Have ready your Metro by T-Mobile wireless number and device information. Your device’s IMEI may be used.
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