How do I track my package?
If you have already placed an order, log in to your account to check your order status.Once you are logged in to your account, you can go to the My Orders | Track My Order tab to view all your previous and current orders.Select a specific order to view the status and more details.
How long do Zenni glasses take to ship?
It generally takes about two weeks from the date of your order to get your Zenni eyeglasses. But it can take as little as one to as much as three weeks, depending on the shipping speed you choose when you check out.
What happens if I don’t like my Zenni glasses?
If you made a mistake during the order, or you just don’t like the glasses, you can return them for a one-time-use 100% store credit (excluding shipping), or for a 50% refund (excluding shipping) to the credit or debit card or PayPal account.
Can you return Zenni glasses?
The customer may return an order for any reason ONLY on the following terms: Customer must return the glasses to Zenni Optical within 60 days of having received them for a 50% refund, credited back to Customer’s credit card, or a one-time 100% store credit refund (excluding shipping) to be used at ZenniOptical.com.
Is Zenni Optical from China?
Our factory is in China. About 89 percent of the glasses sold in the United States are made in China. We are right in the center of excellence for glass manufacturing. Just as Switzerland is known for making great watches, China is known for great glasses.
Can you get Zenni glasses with expired prescription?
IF YOUR PRESCRIPTION HAS EXPIRED OR IS MORE THAN TWO YEARS OLD, WE RECOMMEND THAT YOU CONFIRM IT WITH YOUR DOCTOR OR EYE CARE PROVIDER PRIOR TO SUBMITTING AN ORDER. Your order information is saved in your user account for future use. (ii)24 Hour Hold Period; Changes to Your Order.
Is Zenni an American company?
Zenni Optical is an American company that focuses on providing customers that best online place to buy various types of eyewear. The current CEO of the company is Tibor Laczay.
What does Plano mean?
If there is “Plano” or “PL” in the SPH section of your prescription, it means no nearsighted or farsighted correction is needed.
Are Zenni lenses good quality?
Is Zenni Optical good quality? Consumer Reports ranked Zenni Optical as the third best place to purchase glasses in its 2020 buying guide for eyeglasses. Based on that, as well as the hundreds of thousands of positive customer reviews, we can safely say that the brand offers good quality for affordable prices.
Where is Zenni distribution center?
The roughly 2,500 styles of frames, and all applicable prescription lenses, are manufactured to order in Zenni’s manufacturing facility in Danyang, China, then shipped via UPS air freight in 500-count corrugated shippers to Zenni’s San Francisco Bay Area fulfillment center.
Is Plano and 0.00 the same?
Yes, plano in a prescription is equivalent to 0.00, no refractive power.
What does Plano mean for glasses?
If your prescription has the word Plano, PI, or an infinity sign, it means that you do not have distance problems. You may, however, have astigmatism. Most values will be 0.00 to +/-20.00. Axis. Axis is the lens meridian that has no cylinder power to correct astigmatism.
What does DS mean for glasses?
If one or both of your eyes have no astigmatism, your doctor may just leave these blank or mark DS (short for diopters) to indicate that they checked and that eye (or eyes) didn’t present an astigmatism. Add is any additional magnifying power that needs to be added to the lower part of your lenses .
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