You may be able to cancel your claim by contacting Asurion with your claim ID or the wireless number associated with the device. Canceling a claim will depend on the terms and conditions of the policy you purchased. Most policies will allow for a claim to be canceled if reported within a few days.
Can you cancel Asurion insurance?
Cancellation. Can I cancel my plan? You may cancel your plan anytime (with a full refund if canceled within the first 30 days). After 30 days of coverage, you will receive a prorated refund.
What happens if you don’t return your phone to Asurion?
Simple. Be honest and return the damaged phone to Asurion, or they will charge you a couple hundred dollars as a penalty. HOWEVER, if you owe $1400 to AT&T they can blacklist your new replacement phone if you default on your bill.
How do I speak to a live person at Asurion?
An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we’ll be happy to help.
How do I cancel my Asurion plan with Verizon?
From your Verizon phone, call Verizon customer support at 1-800-922-0204 or by dialing *611 · When prompted say “Cancel mobile protection plan” · Enter your (4)…
How do I cancel insurance on my phone?
Cancelling your mobile phone insurance is relatively straightforward and most policies will allow you to cancel anytime. To cancel you will need to speak directly with the insurer (either via email, over the phone or in writing) and ensure you have your policy number to hand.
How long does it take Asurion to approve a claim?
A phone insurance claim is how you request to receive a replacement phone or a repair to your existing phone if something happens to your insured device. When you file a claim with Asurion, it Claims should be made within 60-90 days after the accident, malfunction, or loss occurred.
Why does Asurion deny claims?
Conveniently, Asurion is denying the claim because an AT&T SIM wasn’t in the phone during the time of theft. They are claiming they insure the phone number and not the device.
How many Asurion claims can you make in a year?
Month-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim). If you make one claim per year, you’ll pay between $270 and $330 for a new phone — and the phone may not even be new.
Does Amazon own Asurion?
The Asurion and Asurion Home+ trademarks are the property of Asurion, LLC. Amazon is a trademark of Amazon Services LLC and/or its affiliates and Asurion is not affiliated with, sponsored by, or endorsed by Amazon.
What is the non return fee for Asurion?
If your original device was not lost or stolen, you must return it within 10 days after receiving your replacement device or you will be charged a non-return fee of up to $850.
What are the Non Return charges for Asurion?
You will receive a prorated refund of any amounts paid for that coverage. If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
How long do I have to return my broken phone to Asurion?
Track your device claim
First, with very few exceptions, claims must be reported within 60 days of the date of loss. Second, when you receive your replacement device, you’ll be required to return your damaged device with the prepaid shipping label that comes with the replacement.
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